RQA, Inc.

Company Description

Founded in 1989, RQA, Inc. provides world class services to the food, beverage, personal care and consumer product industries. Whether you need to assess your product quality and market conditions at retail where the consumer makes their purchase decision, retrieve consumer complaint or competitive product samples, optimize your Crisis Management plan, or even execute a product recall, RQA is there. From concept to consumption, RQA provides solutions that support all areas of your product’s life cycle, offering customized project management from design through presentation of final results. Count on Product Dynamics, now a part of Brisan Group, for your Product Design, Consumer Insight, and Sensory Research in our world class facility.

Additional Information

Brand Integrity Services • Supply chain – Inspect various points in your supply chain to assess your product at each stage and identify when and where counterfeit products are evident • Manufacturing – identify counterfeit risks in manufacturing locations, e.g. label control, security etc. • Consumers – arrange for the collection of a suspected counterfeit product from the consumer following a complaint • Market survey – audit product on-shelf using authentication technologies, or purchase samples for off-site evaluation from a target list of retailers to several thousand locations in a full market sweep. • Returned goods – Inspecting stock sent back through reclamation to identify counterfeit products. • Online Monitoring – Purchase samples from online retailers and auction sites to identify counterfeit items.

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